Frequently Asked Questions
Everything you need to know about shopping with Sunshine Tienda®
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items may be final sale.
Are your products ethically sourced?
Yes, we pride ourselves on partnering with global artisans to ensure fair wages and sustainable production practices for all our handmade accessories and apparel.
How do I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How should I care for my handmade jewelry?
To maintain the quality of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store them in a dry place when not in use.